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After months of social distancing, masks and Zoom meetings, it is hard to believe fall is here. During these ever-evolving times, we remain ready & able to support your investigation needs. We hope you enjoy this update, including recent events, trends from investigations & more as we fall into a new season.

   

Social Distance & Safety

After two months of WFH & before allowing our team to return to the office as North Carolina entered Phase 2, we adjusted spatial workflows to accommodate social distancing. We also considered the origins of our evidential purchases and incoming shipments, implementing PPE protocol to protect our team & clients. We have PPE available for evidence handling & disinfect surfaces/equipment involved in the process. We are thankful that our entire team has remained healthy.

     

NCSOS 1st Virtual Training

In August, we were invited to the first ever virtual meeting of the NC Secretary Of State's Anti-Counterfeiting Task Force, & conducted brand trainings on behalf of  several clients. We enjoyed seeing law enforcement professionals from across the state, eager to learn authentication tips & use their new knowledge in the streets. North Carolina is lucky to have a task force with such dedication to protecting IPR. We appreciate their ongoing support & efforts.

     

Trends in Investigations & Client Requests

- Trademark Use investigations may take longer than the usual 2-4 day turnaround as even subjects of investigation are displaced or more difficult to reach during these WFH/SAH times. #InThisTogether

- Ad hoc requests for take-downs against a few social media posts here or there, and short-term targeted online enforcement support to address trending issues across platforms (ecomm & social media). It's quick & easy to turn our services on when needed, customized to your objectives & with no contract! Call or e-mail to discuss further.

- Domains & more domains...a popular time to have us help acquire that URL of your dreams.

Wholesale stock lots are hot! We have long been entrenched with international brokers, who offer stock lots from around the world. When the product is of interest to a client, we work the deal to obtain samples, additional intel on stock location, true owner of goods, aim to inspect and/or consider criminal/civil action, etc... depending on the location, authenticity & client's objectives. Want to know if your brand(s) are being offered in the wholesale marketplace? E-mail us to request a stock lot inventory search for your brand today.

     

Amazon Seller Details On Display

As of Sept. 1st, Amazon.com displays seller details (business name & address) on Seller Profile pages. The posted details are a helpful jump start for investigations, evaluating potential evidential purchases (especially on FBA items) & immediately identify overseas sellers. Although previously available in Europe, Japan & Mexico, we appreciate the U.S. marketplace revealing this info, even as the platform continues to pose a variety of challenges for brands. To find the seller's profile, click the seller ID next to 'sold by' for that item, which is a hyperlink to that seller's profile page. We're here to help if needed.

     

Let's connect through INTA Connect for the Annual/Leadership Meetings, Nov. 16 - 20th. Search for Tamara Rabenold & 'show interest' to being a conversation on the platform or send her an e-mail to get started the traditional way. Virtual networking isn't the same but let's make the most of it. We look forward to 'seeing' you there.

     

Do You Draw Pictures?

Rarely do your childhood & adulthood collide like with the publication of the book, Do You Draw Pictures? by Becki C. Lee. Becki & Tamara have known each other for over 30 years, meeting during those awkward middle school years in the church choir. By amazing luck, they both ended up in the IP industry - Becki as an IP attorney. In this 'Little Gavels Guide', Becki takes understanding IP to a child's level with rhyme & fun illustrations. We are so proud of her effort to help future generations embrace & protect their creations!